What is Genesis?
A cloud-based online project management portal that provides solar design, permitting, and engineering solutions.
Who is Genesis for?
Genesis is a B2B and B2C solar solution company with over a decade of experience.
How do I login to my Genesis Dashboard?
Go to https://genesisdesign.io/ and enter your username and password. If you are a new user register with us by clicking the sign up button, fill the required information and you will receive an email verification from Genesis.
What is your typical turnaround time for a Permit Plan Set?
Once you have submitted your requirement, our team of experts will come back to you in three business days.
In what geographical locations can Genesis assist with designs?
Genesis delivers projects in the US, India, Asiapacific and Middle East.
How do I pay for the services I’ve requested?
A valid credit card will be required on your login profile, which will be charged every time you request a design from Genesis.
How will I be able to tell when my service is completed?
You will receive a notification in your user account and subsequently an email will be sent to your registered email id about the completion of your request.
What if I want to change the design after I’ve paid for it?
Through the Genesis portal you can request for a change request which then will be addressed by one of our engineers.
What happens if the AHJ denies my permission application?
If the permit has been denied for any AHJ requirement then the changes will be done free of cost.